Access Canberra Service Centre Director

1 month ago


Canberra, ACT, Australia ACT Government Full time

About the Role

Access Canberra is seeking a skilled leader to become our next Service Centre Manager. As a key member of our team, you will be responsible for leading and motivating a dedicated team to deliver exceptional customer service.

Key Responsibilities

  • Lead a team of customer service professionals to provide information and services to the public
  • Liaise with customers and colleagues across Access Canberra and other parts of the ACT Government
  • Develop and implement strategies to improve customer satisfaction and experience
  • Collaborate with other teams to achieve business outcomes

What We Offer

As a leader at Access Canberra, you will have the opportunity to work in a dynamic and supportive environment. We offer a range of benefits, including professional development opportunities, flexible working arrangements, and a competitive salary package.

Selection Criteria

Selection for this role will be based on your application and referee report. We welcome applications from diverse candidates and are committed to creating an inclusive workplace.



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