Customer Support Associate
7 days ago
The Customer Service Officer role at Central Regional TAFE presents an exceptional opportunity for individuals seeking a challenging and rewarding career in customer service.
This part-time position involves serving as the primary point of contact for clients, providing professional and efficient service while ensuring all inquiries are handled promptly and effectively.
To excel in this role, strong organisational and administrative skills are essential for delivering ongoing support to the team and location.
About the RoleThis position requires adaptability, with staff potentially deployed across various work areas to meet business needs. Ideal candidates will possess strong communication skills and be able to build positive relationships with clients.
Working in a dynamic environment, you will contribute to delivering high-quality services and supporting the growth and development of the College.
Key Responsibilities- Deliver exceptional customer service, handling client inquiries and resolving issues efficiently.
- Provide administrative support to the team and location, maintaining accurate records and data.
- Maintain a high level of professionalism, adhering to organisational policies and procedures.
A successful candidate will demonstrate a passion for customer service, a proactive approach to problem-solving, and excellent interpersonal skills.
BenefitsCentral Regional TAFE offers a range of benefits, including:
- Salary packaging/sacrifice facility
- 11.5% employer super contribution
- Deferred salary scheme – receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace
- Thirteen weeks paid long service leave after 7 years
- Fifteen days personal leave
- Four weeks annual leave and an option to accrue ten additional days extra leave each year
- Paid parental leave – 18 weeks
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