Accommodation Booking Specialist

3 weeks ago


Garden City, Victoria, Australia AccorHotel Full time
Commercial Role

AccorHotels' Pullman & Mercure Melbourne Albert Park is seeking a driven Group Reservations Agent

This commercial role involves working with our Sales and Planning teams to deliver exceptional customer experiences for group bookings. Key responsibilities include managing group reservations, communicating with clients and internal stakeholders, and contributing to the achievement of commercial objectives.

  • Additional responsibilities include preparing and presenting group data, identifying opportunities to improve service delivery, and maintaining positive relationships with clients to drive repeat business and referrals.

As a member of our dedicated team, you will have the opportunity to develop your commercial acumen and contribute to the growth of our hotel's revenue streams.



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