Customer Service Expert

5 days ago

Swan Hill, Victoria, Australia beBeeCustomerService Full time $55,000 - $80,000
Job Title: Customer Service Expert

Are you a passionate and customer-focused individual looking for a rewarding role? We are seeking a skilled Customer Service Expert to join our team.

This is an excellent opportunity to deliver exceptional customer service and sales experiences, working in a fast-paced environment with a strong focus on productivity and meeting targets.

  • Provide outstanding customer service, ensuring a positive and memorable experience for all customers
  • Build rapport with customers, understand their needs, and offer tailored solutions to meet their requirements
  • Maintain up-to-date knowledge of products and services, including promotions and offers
  • Meet or exceed sales targets and Key Performance Indicators (KPIs)
  • Work collaboratively with colleagues to achieve team goals and objectives
What We Offer

A range of benefits, including:

  • 30% discount on services
  • Exclusive discounts and offers across various brands and partners
  • Flexible parental leave policies – do it your way
  • Unlimited access to learning programs – something for everyone
  • Monthly performance rewards and recognition programs

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, meeting deadlines and targets
  • Strong problem-solving and adaptability skills
  • Experience in a customer-facing role, preferably in retail or sales

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