Claims Advisor
2 weeks ago
About the Role:
We are seeking a dedicated and skilled Customer Advisor – Claims to join our team in Brisbane CBD. Our company prides itself on its people-first methodology coupled with a passion for teamwork and continuous improvement.
Key Responsibilities:
- Manage a portfolio of compensation claims, ensuring timely and accurate resolution
- Provide exceptional customer service by offering clear information and support to claimants
- Employ strong problem-solving skills to navigate complex claims and deliver optimal outcomes
- Exhibit resilience in handling challenging situations and maintaining a positive attitude
Key Requirements:
- Prior experience in a corporate customer service role, that requires problem-solving, and administration
- Excellent communication and customer service skills
- Strong problem-solving abilities and attention to detail
- Ability to work effectively both independently and as part of a team
- High level of resilience and adaptability in a fast-paced environment
- Previous experience in a claims advisory is highly regarded
What We Offer:
- Competitive salary and benefits package
- Supportive and collaborative team environment
- Opportunities for professional growth and development
- Convenient Brisbane location with easy access to public transport
We are passionate about making a positive impact on people's lives through exceptional claims support. If you have the skills to excel in this role, we would love to hear from you.
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