Claims Advisor

2 weeks ago


Brisbane, Queensland, Australia Engineering Networks Pty Ltd Full time

About the Role:

We are seeking a dedicated and skilled Customer Advisor – Claims to join our team in Brisbane CBD. Our company prides itself on its people-first methodology coupled with a passion for teamwork and continuous improvement.

Key Responsibilities:

  • Manage a portfolio of compensation claims, ensuring timely and accurate resolution
  • Provide exceptional customer service by offering clear information and support to claimants
  • Employ strong problem-solving skills to navigate complex claims and deliver optimal outcomes
  • Exhibit resilience in handling challenging situations and maintaining a positive attitude

Key Requirements:

  • Prior experience in a corporate customer service role, that requires problem-solving, and administration
  • Excellent communication and customer service skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work effectively both independently and as part of a team
  • High level of resilience and adaptability in a fast-paced environment
  • Previous experience in a claims advisory is highly regarded

What We Offer:

  • Competitive salary and benefits package
  • Supportive and collaborative team environment
  • Opportunities for professional growth and development
  • Convenient Brisbane location with easy access to public transport

We are passionate about making a positive impact on people's lives through exceptional claims support. If you have the skills to excel in this role, we would love to hear from you.


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