Sales Consultant

4 weeks ago


Brisbane, Queensland, Australia Heritage and People's Choice Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Consultant to join our national contact centre team. As a Sales Consultant, you will play a critical role in delivering exceptional service to our members, assisting them with their banking and financial needs.

Key Responsibilities
  • Deliver outstanding service to our members over the phone, ensuring a seamless banking experience
  • Show genuine care for our members when they need support
  • Assist members by being a knowledgeable resource on our products and services
  • Recognise opportunities to promote and refer our products and services
  • Encourage members to utilise our digital services
  • Prioritise and complete tasks with accuracy and efficiency
  • Effectively navigate various contemporary systems and software
About You

We are looking for passionate individuals with a drive to deliver an amazing customer experience every time. If you are ready to learn new skills and develop your career with a market leader, then we want to speak with you.

Heritage and People's Choice will provide a supported 6-week on-site training program and the tools you need to make your job easier before you start.

Why Work with Us

People First Bank – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You'll have access to financial and lifestyle benefits to support your success and individuality:

  • Enhance your salary with discounts on banking, health insurance and shopping access across Australia
  • Advance your career with training, study support and project opportunities
  • Competitive leave benefits that empower employees to take time for themselves and loved ones
  • Wellbeing support with our employee Assistance Program, wellbeing leave and mental health ambassadors' program
  • Make a difference with paid volunteering, Workplace Giving and diverse community initiatives
  • Be recognised for your contributions through our peer-driven recognition program
  • Flexibility and hybrid working arrangements

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