Reliability Engineering Leadership Position

1 week ago

Sydney, New South Wales, Australia beBeeManager Full time $130,000 - $170,000
Site Reliability Engineering Manager

We are seeking a skilled Site Reliability Engineering Manager to lead our team in delivering high-quality services. As a Manager of the SRE team, you will be responsible for:

Key Responsibilities:
  • Team management, career development, project prioritization and performance review.
  • Driving a culture of intolerance to manual activities that promotes automation efforts.
  • Driving initiatives with partner teams to improve the reliability of the infrastructure.
  • Acting as crisis management to orchestrate actions towards sustainable solutions.
  • Analysis and evaluation of existing processes to drive continuous improvement and efficiencies.
  • Providing training and support to partner teams that interface with SRE.
  • Onboarding of new hires to enable their success in their roles.
  • Onboarding of new technologies, systems and automation into the team.
Requirements:
  • Experience in team management.
  • Experience with cloud operations, follow-the-sun and geographic distributed teams.
  • Experience working in software, platform and infrastructure delivered as a service.
  • Knowledge of principles and methods involving ITIL v3.
  • Outstanding interpersonal skills and strong communication skills, both written and verbal.
  • Uncompromising attention to detail.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Benefits:
  • Australian Citizenship and the capability to obtain a baseline security clearance.
About Us:

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, please contact us for assistance.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to employees depending on the nature of their work and their assigned work location.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

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