IT Service Desk Professional

We are currently seeking a Service Desk Coordinator. You will be responsible for coordinating and managing the service desk operations, ensuring timely resolution of IT support requests and delivering excellent customer service to end-users.Responsibilities:Previous experience in a similar role, preferably in an IT support or helpdesk environment.Strong...

Key ResponsibilitiesClient Support: Respond to and acknowledge user requests in a timely and respectful manner, ensuring users are supported on the same day of their initial request.Ticket Management: Manage Service Desk tickets effectively by documenting resolution, root causes, or workarounds. Provide regular updates in tickets to reflect progress or...

We require an experienced Service Desk Manager - IT Operations to lead a team of incident managers in resolving IT incidents efficiently. You will also be responsible for implementing best practices in incident management.About Our CompanyZone IT Solutions is an Australian recruitment company specializing in digital, ERP, and IT services. We provide flexible...

Key ResponsibilitiesRespond to and resolve ICT support requests from end-usersTroubleshoot hardware, software, and connectivity issuesEscalate complex technical issues to Level 2/3 support teams when necessaryEnsure timely resolution of incidents in line with service level agreements (SLAs)RequirementsMinimum of 3 years experience in an L1/L2 IT Support...

We are seeking a skilled and enthusiastic IT Service Desk Analyst to join our team. As a Service Desk Officer, you will be responsible for providing exceptional support and services to our customers. You will respond to and resolve technical support requests, provide basic troubleshooting, and escalate complex issues to higher support levels.Required...

We are looking for a highly skilled Technical Help Desk Professional to join our team at IPH Limited.The Technical Help Desk Professional will be responsible for providing first-level technical support for day-to-day technology issues via phone and support tickets.The scope of work includes reviewing requests in the ticketing system, troubleshooting, fixing...

We're undergoing phenomenal growth due to our amazing team and passion for empowering our clients through technologyWork for a leading MSP in a fast-paced and collaborative environmentLooking for an exciting new challenge to grow your career About VISITSVISITS is a leading National Managed IT and Cyber Security Services Provider and amongst the fastest...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Gallant CollectiveDirector of Talent Solutions | Gallant CollectiveAbout the Role: We are seeking an experienced IT Help Desk Technician to join our clients team on a 6 month contract basis, with the possibility of extension. This role involves providing support...

About the RoleGROW Inc is looking for a skilled Service Desk Analyst to join our support team. As a member of our staff, you will be responsible for analyzing customer issues, providing technical assistance, and working with the DevOps team to ensure effective system monitoring.Key Responsibilities:Investigating customer complaints and identifying...

The successful Technical Service Delivery Specialist will be responsible for managing the day-to-day activities of our service desk. This includes coordinating support requests, resolving technical issues, and maintaining accurate records.Responsibilities:Provide exceptional customer service to end-users, responding promptly to IT support requests.Work...

We are seeking enthusiastic individuals to join our Service Desk team as Service Desk Officers. This role is perfect for those with two or three years of experience.As a Service Desk Officer, you will be the first point of contact for end-users, providing support and troubleshooting technical issues while working in a dynamic, shift-based...

Centorrino Technologies values innovation, inclusivity, and diversity. As an IT Service Desk Analyst, you'll be part of a talented team dedicated to delivering exceptional customer experiences.Key ResponsibilitiesThe successful candidate will be responsible for:Managing and resolving end-user queries via phone, email, and ticketing systemsTriaging and...

About the RoleWe're seeking an experienced IT Service Desk Technician to join our Technology team in Melbourne or Brisbane. As a key member of our team, you'll be responsible for providing exceptional technical support to our staff and volunteers.Key ResponsibilitiesManaging incidents and service requests in a timely and effective mannerProviding on-site...

We're undergoing phenomenal growth due to our amazing team and passion for empowering our clients through technologyWork for a leading MSP in a fast-paced and collaborative environmentLooking for an exciting new challenge to grow your careerImmediate start availableAbout VISITSVISITS is a leading National Managed IT and Cyber Security Services Provider and...

We're undergoing phenomenal growth due to our amazing team and passion for empowering our clients through technology.Work for a leading MSP in a fast-paced and collaborative environment.Looking for an exciting new challenge to grow your career.About VISITSVISITS is a leading National Managed IT and Cyber Security Services Provider and amongst the fastest...

Get AI-powered advice on this job and more exclusive features.Company DescriptionCitiPower and Powercor own and operate electricity distribution networks servicing 1.2 million customers, enabling the transition to a clean energy future. Our networks provide reliable, safe, and affordable electricity supplies, playing a crucial role in the energy supply...

Fujitsu is an organization that puts people first, believing in the power of diversity to drive innovation. We aim to create an inclusive culture where everyone can bring their full selves to work. As a Service Desk Officer, you will contribute to this mission by providing exceptional support and services to our customers.Requirements:Basic understanding of...

**Why Choose VISITS?**We're a fast-paced and collaborative environment where you can grow your career and make a real difference to our clients' success.We offer competitive salaries and plenty of employee-focused benefits, including a personalised training and professional development plan to assist with your career progression.What We Offer:Competitive...

Company DescriptionMedHealth are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are...

Company DescriptionMedHealth are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are...