IT Service Desk Technician

6 days ago


Melbourne, Victoria, Australia Save the Children Australia Full time
About the Role

We're seeking an experienced IT Service Desk Technician to join our Technology team in Melbourne or Brisbane. As a key member of our team, you'll be responsible for providing exceptional technical support to our staff and volunteers.

Key Responsibilities
  1. Managing incidents and service requests in a timely and effective manner
  2. Providing on-site support for end-user devices and equipment
  3. Collaborating with the Technology Leadership Team to identify process improvements
  4. Developing and maintaining knowledge of our technology systems and processes
About You
  • Highly developed problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Previous experience in a service desk or IT technical role


  • Melbourne, Victoria, Australia Gallant Collective Full time

    Key ResponsibilitiesClient Support: Respond to and acknowledge user requests in a timely and respectful manner, ensuring users are supported on the same day of their initial request.Ticket Management: Manage Service Desk tickets effectively by documenting resolution, root causes, or workarounds. Provide regular updates in tickets to reflect progress or...


  • Melbourne, Victoria, Australia CitiPower and Powercor Full time

    We're seeking an experienced Help Desk Technician to join our team at CitiPower and Powercor. In this critical role, you'll provide technical support to our customers, resolving hardware and software issues efficiently.Our Company OverviewCitiPower and Powercor are industry leaders in electricity distribution networks, serving over 1.2 million customers in...


  • Melbourne, Victoria, Australia Gallant Collective Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Gallant CollectiveDirector of Talent Solutions | Gallant CollectiveAbout the Role: We are seeking an experienced IT Help Desk Technician to join our clients team on a 6 month contract basis, with the possibility of extension. This role involves providing support...


  • Melbourne, Victoria, Australia Zone IT Solutions Full time

    We are currently seeking a Service Desk Coordinator. You will be responsible for coordinating and managing the service desk operations, ensuring timely resolution of IT support requests and delivering excellent customer service to end-users.Responsibilities:Previous experience in a similar role, preferably in an IT support or helpdesk environment.Strong...


  • Melbourne, Victoria, Australia Centorrino Technologies Full time

    Centorrino Technologies: Where Innovation Meets InclusionWe're a community-driven organization dedicated to innovation, growth, and employee satisfaction. Our mission is to redefine the customer experience, and we need talented individuals like you to help us achieve this goal.Job RoleThe Help Desk Technician will be responsible for:Troubleshooting and...


  • Melbourne, Victoria, Australia Chenega Corporation Full time

    About This RoleThis Help Desk Technician II position offers an exciting opportunity to work with a talented team of professionals who deliver essential technology services to the US Government and industry. As a key member of our IT support team, you will provide first-level technical assistance to end-users for desktop computers, printers, scanners, and...


  • Melbourne, Victoria, Australia Chenega Corporation Full time

    Help Desk Technician IIMelbourne, FLAre you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you Join our team of...


  • Melbourne, Victoria, Australia Fujitsu Full time

    As a Help Desk Technician, you will play a critical role in delivering high-quality services to our customers. You will respond to and resolve technical support requests, provide basic troubleshooting, and escalate complex issues to higher support levels. This is an excellent opportunity to develop your skills and knowledge in a dynamic and inclusive team...


  • Melbourne, Victoria, Australia Zone IT Solutions Full time

    We require an experienced Service Desk Manager - IT Operations to lead a team of incident managers in resolving IT incidents efficiently. You will also be responsible for implementing best practices in incident management.About Our CompanyZone IT Solutions is an Australian recruitment company specializing in digital, ERP, and IT services. We provide flexible...


  • Melbourne, Victoria, Australia VISITS Pty Ltd Full time

    **Company Overview**VISITS is a leading National Managed IT and Cyber Security Services Provider with a strong reputation for delivering exceptional IT and business outcomes.We pride ourselves on providing positive customer experiences, delivered by a respected, capable and growing team in Melbourne, Sydney, Perth and Cebu (Philippines).Our Service Desk...


  • Melbourne, Victoria, Australia at Full time

    Our ValuesMSP Blueshift is committed to delivering exceptional service and support to our clients. Our core values include:• **The solution is out there**: With a can-do attitude and willingness to learn, we will get it done.• **Communicate from ground level**: Knowing how to do the job is one thing, doing it with respect, understanding, and humility...


  • Melbourne, Victoria, Australia Zone IT Solutions Full time

    We are currently seeking an experienced Help Desk Manager to lead our service desk operations. The ideal candidate will have a strong background in IT support and a proven track record of delivering excellent customer service.Key Responsibilities:Coordinate and manage the service desk operations, ensuring timely resolution of IT support requests.Develop and...


  • Melbourne, Victoria, Australia GROW Inc Full time

    About the RoleGROW Inc is looking for a skilled Service Desk Analyst to join our support team. As a member of our staff, you will be responsible for analyzing customer issues, providing technical assistance, and working with the DevOps team to ensure effective system monitoring.Key Responsibilities:Investigating customer complaints and identifying...

  • Help Desk Manager

    6 days ago


    Melbourne, Victoria, Australia Zone IT Solutions Full time

    The successful Technical Service Delivery Specialist will be responsible for managing the day-to-day activities of our service desk. This includes coordinating support requests, resolving technical issues, and maintaining accurate records.Responsibilities:Provide exceptional customer service to end-users, responding promptly to IT support requests.Work...


  • Melbourne, Victoria, Australia Stefanini, Inc Full time

    **About the Job:**We are seeking a highly skilled Deskside Technician I to join our team at Stefanini, Inc. As a Deskside Technician I, you will provide top-notch hardware and software support services to our clients.The ideal candidate will have excellent troubleshooting skills, the ability to maintain composure in high-pressure situations, and a strong...


  • Melbourne, Victoria, Australia Fujitsu Full time

    We are seeking a skilled and enthusiastic IT Service Desk Analyst to join our team. As a Service Desk Officer, you will be responsible for providing exceptional support and services to our customers. You will respond to and resolve technical support requests, provide basic troubleshooting, and escalate complex issues to higher support levels.Required...


  • Melbourne, Victoria, Australia VISITS Pty Ltd Full time

    Are you passionate about customer service and looking for a challenging role where you can grow your career? We are seeking an experienced IT Service Desk Professional to join our National Service Desk team at VISITS Pty Ltd.About VISITSAs a leading National Managed IT and Cyber Security Services Provider, VISITS has a strong reputation for achieving...


  • Melbourne, Victoria, Australia CitiPower and Powercor Full time

    Get AI-powered advice on this job and more exclusive features.Company DescriptionCitiPower and Powercor own and operate electricity distribution networks servicing 1.2 million customers, enabling the transition to a clean energy future. Our networks provide reliable, safe, and affordable electricity supplies, playing a crucial role in the energy supply...


  • Melbourne, Victoria, Australia Stefanini, Inc Full time

    **Job Details**Deskside Technician I RoleWe are seeking a highly skilled Deskside Technician I to join our team at Stefanini, Inc. As a Deskside Technician I, you will provide top-notch hardware and software support services to our clients.The ideal candidate will have excellent troubleshooting skills, the ability to maintain composure in high-pressure...

  • Service Technician

    1 week ago


    Melbourne, Victoria, Australia Excel Catering Repairs, Microwaveman, Food Service Agency Full time

    Excel Catering Repairs, Microwaveman, Food Service Agency Melbourne, Victoria, Australia5 days ago Be among the first 25 applicantsDirector, Excel Catering Repairs, Microwaveman, Smeg Food Service AgencyCompany DescriptionCommercial appliance service for Professional food equipment.Role DescriptionThis is a full-time on-site role for a Service Technician at...