
Payment Integration Manager
2 weeks ago
We are seeking a seasoned Integration Specialist to lead the technical onboarding and integration of our Payments products with enterprise merchants and ISV partners.
This role is perfect for someone who can translate complex business and technical needs into smooth, scalable solutions, ensuring every partner gets maximum value from our products.
You will own the integration process from design to go-live, acting as both technical expert and trusted advisor. Your work will directly impact customer experience, partner success, and commercial growth.
Key Responsibilities:- Lead end-to-end implementation and certification of partner and enterprise merchant integrations, aligning product capabilities with complex business needs.
- Collaborate directly with merchants and ISV partners as subject matter expert for API integration strategies.
- Act as technical voice of the partner, liaising with internal teams including Product, Onboarding, Sales, and Development.
- Provide hands-on support during onboarding, including troubleshooting, validation, testing, and certification.
- Guide partners through quality assurance and go-to-market readiness.
- Execute against agreed statements of work and integration process flows.
- Optimise integration patterns, influence roadmap decisions, and feed partner insights back into Product and Professional Services teams.
- Maintain strong, long-term relationships with ISV and enterprise customers as trusted integration advisor.
- Stay current on product enhancements, industry trends, and emerging technologies.
- Mentor junior team members and contribute to team knowledge sharing.
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