Store Operations Manager

4 days ago


Melbourne, Victoria, Australia Nudie Glow Full time

Nudie Glow is a pioneering K-beauty retailer dedicated to empowering individuals to feel confident in their own glowing skin. As we embark on an exciting new chapter with our first physical store in Melbourne CBD, we seek a highly motivated and experienced Assistant Manager to join our team.

This key role involves working closely with the Store Manager to oversee daily operations, lead and motivate the team, and ensure exceptional customer experiences. Key responsibilities include:

  • Assisting the Store Manager in leading the team to meet sales targets and KPIs
  • Supporting the hiring, training, and development of new team members
  • Helping manage store operations, including inventory control, merchandising, and stock management
  • Ensuring high standards of customer service, addressing any issues promptly and professionally
  • Maintaining store presentation and ensuring compliance with visual merchandising standards
  • Providing input on store performance and areas for improvement
  • Stepping in for the Store Manager as required and ensuring the team remains motivated and productive
  • Assisting with store opening and closing procedures, ensuring a secure environment

To be successful in this role, you will ideally possess:

  • 1+ years of experience in a retail management or supervisory role (beauty industry experience preferred)
  • Strong leadership and organisational skills, with the ability to motivate and guide a team
  • A passion for customer service, with the ability to handle inquiries and complaints professionally
  • Knowledge of inventory management, stocktake processes, and merchandising
  • A proactive attitude with strong problem-solving abilities
  • Flexibility to work weekends, late-night trading, and public holidays as required
  • A keen interest in beauty and skincare products (K-beauty knowledge an asset)

In return, Nudie Glow offers a comprehensive training program, competitive salary package, opportunities to earn sales-based bonuses, and generous staff discounts on all beauty products.



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