Retail Store Operations Manager
3 days ago
About the Opportunity
As a highly motivated and entrepreneurial manager, you will lead a team in alignment with the company's vision, purpose, and values. Your key responsibilities will include managing the oversight and leadership of the sales floor, which encompasses the five pillars of the business (experience, product, community operations, and people).
- You will be responsible for leading the training and coaching of a high-performing team through our commitment to best-in-class guest experience.
- Championing floor leadership and exceptional guest experience by leading from the floor 80% of your week.
- Oversight of the entire employee experience from hiring, training, developing, performance management, and departures.
- Running a profitable store by motivating the entire team to achieve sales targets and driving discipline in labor planning and controllable expenses.
- Owning hours management and scheduling for your team with the guest experience front of mind.
- Owning all product/inventory management at your store, including executing product walkthroughs, overseeing visual merchandising, and sell-through.
- Leading weekly leadership meetings to inform on brand updates including People, Product, Community, Operation, and Finance.
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