Cloud Learning Manager

6 days ago


Sydney, New South Wales, Australia Amazon Full time

At Amazon, we're committed to empowering our customers with the latest cloud technologies. As a Cloud Learning Manager in our AWS Sydney team, you'll play a crucial role in shaping the future of cloud computing.

We're looking for an experienced professional to join our dynamic team and drive the development of high-quality training initiatives for our engineers. This is a unique opportunity to combine your passion for learning and development with your expertise in program management.

In this role, you'll collaborate closely with cross-functional teams to design, implement, and deliver training programs that meet the evolving needs of our engineers. Your primary responsibilities will include:

  • Collaborating with Work Force Management (WFM), Operations, Subject Matter Experts (SMEs) and others on the AWS Support team to support department training programs and initiatives
  • Designing, implementing, delivering, and managing training programs from small to medium scale
  • Applying adult learning principles to help design and assist in developing training that best fits the needs of the audience and content (online, classroom, or blended learning methods)

You'll work with Global Program Managers, Site Leads, and Operations Managers to ensure adoption, execution, and iteration of training programs at your site. You'll also contribute to the development of project plans, track key metrics, and analyze data to identify trends and areas for improvement.

About the Role

This is a fantastic opportunity to join a fast-paced and innovative team that's dedicated to driving customer success through world-class support and education. As a Cloud Learning Manager, you'll have the chance to make a meaningful impact on the growth and development of our engineers, while working in a dynamic and inclusive environment that values diversity and creativity.

About Us

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate and push the boundaries of what's possible. Our employees are passionate about building cutting-edge solutions that empower our customers to achieve their goals.

A Day in the Life

As a Cloud Learning Manager, you'll spend your days collaborating with stakeholders, designing and delivering training programs, and analyzing data to inform your decisions. You'll work closely with our talented team of engineers, subject matter experts, and program managers to create engaging and effective training experiences that drive results.

Salary: $120,000 - $150,000 per year

Benefits

We offer a range of benefits, including competitive salary, comprehensive health insurance, generous paid time off, and opportunities for professional growth and development. We're proud to be an equal opportunity employer and value diversity and inclusion in all aspects of our business.



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