Professional Injury Rehabilitation Specialist

1 week ago

Parramatta Park, Queensland, Australia Gallagher Full time
About the Role

We are seeking an experienced Case Manager to join our team in Sydney or Parramatta Office. This is a rewarding opportunity to support injured workers experiencing mental health conditions and facilitate a tailored recovery journey.

Job Overview

This role will involve advising and providing case management support across a range of rehabilitation cases at various stages of their return to work journey. You will engage with insured employers, injured employees, rehabilitation professionals, medical practitioners, and legal providers to achieve the best possible outcomes for all parties.

The ideal candidate will have previous experience in case management within a Workers Compensation or insurer setting. You should possess exceptional time management and organisational skills, a customer-focused approach, and highly developed communication skills.

Key Responsibilities
  • Advising and providing case management support across a range of rehabilitation cases;
  • Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners, and legal providers;
  • Contributing to excellent return to work outcomes and lead the end-to-end claims management life cycle;
  • Coaching and mentoring case managers and collaborating with additional Mental Health, Recovery, and RTW, and Technical support hubs.
What We Offer

We offer a competitive salary (approximately $80,000 - $110,000 per year) depending on experience, a manageable caseload of 50-65 cases, hybrid working arrangements, flexible hours, and a 9-day fortnight. Our team demonstrates a friendly, flexible, and supportive culture, with opportunities for ongoing education and development and a structured career development pathway.

As a member of our team, you will also receive a range of benefits, including four weeks' annual leave, two paid volunteer days annually, health insurance discounts, employee stock purchase program, and paid parental leave. In addition, we offer flexible work arrangements, mental health and wellbeing support, employee recognition awards, peer support program, and access to reward gateway – discount offers at over 350 retailers.

About Us

Gallagher is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. We value inclusion and diversity and believe that all persons are entitled to equal employment opportunity. We strive to create an inclusive workplace where everyone feels valued and respected.

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