Salesforce Solution Architect

7 days ago


Canberra, ACT, Australia Ampersand International Full time

About the Role

As a Salesforce Solution Architect at Ampersand International, you will play a critical role in ensuring the integrity and strength of the Salesforce Platform. Your primary responsibility will be to review proposed solutions and ensure they align with platform best practices. You will work closely with application owners to leverage the platform effectively and maintain the Salesforce system roadmap.

Key Accountabilities

  • Review project development approaches for alignment with overall platform architecture.
  • Explore approaches that satisfy requirements and work within platform constraints.
  • Develop and maintain documentation of overall system architecture design.
  • Collaborate with the operational team to ensure adherence to guidelines and recommend suggested delivery approaches.
  • Work with business units to scope, solution, and design new solutions based on the Salesforce platform.
  • Drive standards and best practices within Salesforce implementations.

About You

  • Demonstrated experience as a Salesforce Architect and with Salesforce Service Cloud.
  • Well-developed understanding of Salesforce lifecycle management, application/solution architectures, tools, methods, standards, processes, and information.
  • Experience in systems integration utilizing Mulesoft.
  • Able to work independently and as part of a large team.
  • Understanding of the full product lifecycle, from design to implementation, validation, documentation, and maintenance.
  • Perform application testing and validation, documentation, and build automated testing procedures.
  • Develop and execute unit and integration tests of services.
  • Have a strong level of written and spoken communication.
  • Ability to write robust, performant, production-quality code.
  • Ability to focus on delivering a quality product.


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