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Lead Solution Architect

2 months ago

Canberra, ACT, Australia Salesforce Full time

About Salesforce:

We're a global leader in customer relationship management, empowering businesses to connect with customers in a whole new way. Our mission is to help companies across every industry blaze new trails and drive growth, while making a positive impact on the world.

Job Category: Sales and Technical Services

About the Role:

We're seeking a highly motivated and experienced Solution Engineer to join our Public Sector for Tableau Solution Engineering team. As a key member of our team, you will be responsible for driving growth and success in our state and federal government business. Your primary focus will be on driving Tableau and Salesforce's solutions to prospects and customers, while handling all technical objections in the sales cycle.

Key Responsibilities:

  • Drive Tableau and Salesforce's solutions to prospects and customers, while handling all technical objections in the sales cycle.
  • Work with government organisations to understand their challenges and goals through focused discovery sessions and workshops.
  • Build and present customised product demonstrations.
  • Expertly present and articulate the business value of your proposed solution to business managers and executives.
  • Be an innovator who can create new solutions using out-of-the-box thinking.
  • Work as a team and contribute, learn and share new knowledge.
  • Manage multiple customer engagements concurrently.
  • Present at marketing events.
  • Be self-motivated, flexible, and proactive.
  • Willingness and flexibility to travel as needed.

Requirements:

  • Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value.
  • Outstanding presentation and demonstration skills with a focus on storytelling.
  • Ability to work as part of a team to solve business and technical problems.
  • Experience of working across a range of industries and be able to understand the current landscape and typical challenges and opportunities.
  • Due to the nature of this role, Australian Citizenship is necessary.

Preferred Skills:

  • NV-1 or baseline clearance is preferred.
  • Experience in a comparable pre-sales position, supporting the sales cycle in selling CRM or other high value business solutions.
  • Federal industry experience.
  • Familiarity with Salesforce technologies.
  • Familiarity with Australian Government Cloud Compliance standards and certifications.
  • Prior experience working with Tableau is desirable.
  • Technical understanding of SAAS solutions, architecture and modern business applications including integrations and data.
  • Experience in multi product solution selling.
  • Business Analysis and Business case/ROI construction.
  • Detailed knowledge of Salesforce's integration, analytics and automation platform capabilities.

What's in it for you:

  • Structured onboarding and training program including virtual boot camp.
  • Outstanding benefits package including comprehensive health insurance, employee stock plan, wellness reimbursement, company iPhone and MacBook Pro.
  • Flexible work environment.
  • Clear pathways for career development.