
Loan Operations Specialist
6 days ago
The role of Loan Processing Officer is pivotal in ensuring a seamless loan experience for clients. Key responsibilities include:
- Verifying and submitting all necessary documentation to lenders for timely processing.
- Maintaining clear communication with clients, brokers, lenders, solicitors, and real estate agents throughout the loan process.
- Identifying and escalating any risks or potential fraud indicators to compliance or management.
- Mentoring junior processing officers and administrative staff on lender policies, systems, and industry changes.
- Building and maintaining strong working relationships with aggregator BDMs, lender credit assessors, and support teams.
This position requires exceptional organizational skills, effective teamwork, and attention to detail. Proficiency in CRM software and loan processing platforms is essential.
Key Performance Indicators (KPIs):
Timely loan processing
Effective communication with stakeholders
Risk identification and mitigation
Talent development and knowledge sharing
We offer:
A dynamic and supportive work environment
Ongoing training and professional development opportunities
A competitive compensation package
About Us:
We are a leading financial services provider dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference in people's lives through responsible lending practices.
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