Retail Experience Director

6 days ago

Northam, Australia beBeeCustomerFocused Full time $100,000 - $130,000

As a Retail Leader, you will make a tangible difference in customers' lives every day.

About the Role:

You will report to the Store Manager and be responsible for managing Service and Click & Collect Departments.

About You and Your Skills:

We are looking for someone with previous experience working in a fast-paced environment and direct leadership experience.

You will need to lead, coach, and develop your team to meet sales targets, cost control, and rostering requirements.

You should have the capacity to implement safety measures, improve customer experience, increase productivity, and manage non-perishable availability and payroll.

We want someone who can drive continuous improvement, foster a positive store culture, and build strong relationships with stakeholders.

You should also be able to look ahead, energize your team, and deliver results with pride.

Above all, we are looking for someone who is customer-obsessed and continually seeks to better understand diverse customers.

We invest in employees' wellbeing and professional development, offering flexible work arrangements, additional leave, and parental leave entitlements.

Our goal is to create a workplace where everyone feels valued and supported.

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