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Customer Relationship Management Professional

3 weeks ago

Sydney, New South Wales, Australia beBeeCustomerRelationshipManagement Full time $100,000 - $140,000
Job Title: Customer Relationship Management Professional

We are seeking a skilled Customer Relationship Management (CRM) professional to play a key role in developing and delivering innovative audience engagement programs that drive customer acquisition, retention, and revenue growth.

About the Role:

This individual will collaborate with internal teams to leverage data insights and create personalised experiences across multiple channels. The successful candidate will be responsible for developing and delivering CRM activities, including email marketing campaigns, and balancing competing priorities while maintaining accuracy and initiative.

Key Responsibilities:
  • Develop and deliver targeted CRM activities to engage customers and drive business growth
  • Collaborate with internal teams to leverage data insights and create engaging customer experiences
  • Analyse performance metrics and adjust strategies to achieve optimal results
  • Communicate effectively with stakeholders across the organisation to ensure seamless project delivery
Requirements:
  • Minimum 4 years' experience working in CRM, Digital Marketing, Data & Analytics or a related field
  • High level of proficiency in CRM software and tools
  • Strong analytical mindset and commitment to maintaining and developing existing and future audiences
  • Excellent communication, relationship management and negotiation skills
  • Intermediate proficiency in Microsoft Office Suite
What We Offer:
  • A dynamic and collaborative work environment
  • Ongoing training and development opportunities
  • The chance to make a real impact on our business and customer relationships