Luxury Hotel Reservation Specialist

1 week ago

Darwin, Northern Territory, Australia beBeeReservation Full time $55,000 - $70,000
Job Opportunity

We are seeking a highly skilled Luxury Hotel Reservation Specialist to join our sales team at Mindil Beach Casino Resort in Darwin. This is an exciting opportunity for individuals who thrive in fast-paced environments and possess exceptional customer service skills.

About the Role

  • This role involves managing high-volume guest telephone inquiries, converting sales and reservations through exceptional customer-relationship skills.
  • Maintain strong knowledge of our hotel rooms and suites to provide guests with accurate and immediate information on room rates, types, and availability.
  • Liaise with past guests and direct clientele, tailoring specialized itineraries to meet their needs and expectations.

Requirements

  • Minimum 12 months of experience in a similar role.
  • Working knowledge of property management systems such as Opera.
  • Outstanding communication, interpersonal, and negotiation skills.
  • Strong administration skills and fantastic phone etiquette.
  • Foreshadowing focus on attention to detail and accuracy.

Benefits

  • A dynamic and supportive work environment.
  • The opportunity to make a real impact on our guests' experiences.
  • Access to training and development opportunities through Delaware North's global network.
  • Complimentary meal vouchers, parking, and discounts on spa treatments, dining, and accommodation.

About Us

Mindil Beach Casino Resort is the leading entertainment destination in the Northern Territory, offering over 600 gaming machines, exciting table games, and diverse dining options. As Darwin's exclusive five-star beachfront resort, with 152 luxury rooms and unique function spaces, we cater to every occasion.

Please note that this job description is subject to change based on business requirements. If you have any questions or concerns, please contact your supervisor or HR representative.

  • Experienced Hotel Receptionist

    2 weeks ago

    Darwin, Northern Territory, Australia Darwin City Hotel Full time $27,000 - $35,000 per year

    Darwin City Hotel is a well appointed 4 Star AAA-rated hotel located in the heart of Darwin City along with our sister properties DC on Mitchell and Darwin Resort located in close vicinity.We are seeking an enthusiastic Front Office Receptionist to join our fantastic team on a CASUAL basis to work across all our hotels.You will be working between 15-25 hours...

  • Reservations Sales Representative

    1 week ago

    Darwin, Northern Territory, Australia beBeeCustomerService Full time $60,000 - $72,000

    Reservations Sales RepresentativeWe are seeking a professional and customer-focused Reservations Sales Representative to join our team at Mindil Beach Casino Resort in Darwin. As a key member of our sales team, you will be responsible for liaising with guests on the phone, selling our hotel, and confirming and inputting reservation information.

  • Reservations Sales Agent, Mindil Beach Casino Resort

    2 weeks ago

    Darwin, Northern Territory, Australia Delaware North Full time $40,000 - $80,000 per year

    The opportunityDelaware North Australia is hiring a full-time Reservations Sales Agent to join our team at Mindil Beach Casino Resort in Darwin. As a Reservations Agent, you will be responsible for liaising with guests on the phone, selling our hotel, and confirming and inputting reservation information. If you want to make an impact on a traveler's day, we...

  • Hotel Service Leader

    2 weeks ago

    Darwin, Northern Territory, Australia beBeeService Full time $90,000 - $110,000

    Front Desk ManagerThis role is ideal for natural leaders who can drive service at every level. As a Front Desk Manager, you will work closely with the Front Office team to implement and maintain high standards of customer service.About the RoleThe position plays a key role in the Front Office, where you will be responsible for:Working various shifts,...

  • Reservations Sales Agent, Mindil Beach Casino Resort

    1 week ago

    Darwin, Northern Territory, Australia Delaware North Full time

    The opportunityDelaware North Australia is hiring a full-time Reservations Sales Agent to join our team at Mindil Beach Casino Resort in Darwin. As a Reservations Agent, you will be responsible for liaising with guests on the phone, selling our hotel, and confirming and inputting reservation information. If you want to make an impact on a traveler's day, we...

  • Luxury Hotel Team Member

    1 week ago

    Darwin, Northern Territory, Australia beBeeHouseperson Full time $45,000 - $65,000

    Hotel Services RoleAs a key member of our hotel services team, you will be responsible for delivering all hotel linen, chemicals and laundry to guest rooms. This is an exciting opportunity to work in a fast-paced environment while maintaining the cleanliness and presentation of property areas.Responsibilities:Assist with the delivery of hotel supplies to...

  • Hotel Events Specialist

    2 weeks ago

    Darwin, Northern Territory, Australia beBeeSpecialist Full time $100,000 - $120,000

    Hotel Events Specialist Role">">Maximize all conference and event commercial opportunities to drive revenue growth.">Lead the conference and events teams, fostering a high-quality culture focused on relationships, customer service, and profitability.">Develop and implement strategic plans to meet commercial targets and exceed expectations.">Manage regular...

  • Front Office Manager

    5 days ago

    Darwin, Northern Territory, Australia beBeeCustomer Full time $55,000 - $75,000

    Role SummaryImmerse yourself in a unique blend of luxury and Indigenous employment opportunities at our renowned establishment. Our commitment to fostering a diverse and inclusive workplace encourages applications from people of all backgrounds, experiences, and identities.Key ResponsibilitiesSupervise daily front office operations to ensure seamless...

  • Luxurious Beachfront Resort seeks Housekeeping Attendant

    1 week ago

    Darwin, Northern Territory, Australia beBeeHousekeeping Full time $45,000 - $60,000

    Our hotel is seeking an enthusiastic and diligent Housekeeping Attendant to join our team at a luxurious beachfront resort in Darwin. As a key member of the housekeeping team, you will be responsible for ensuring that guest rooms are meticulously maintained to deliver an exceptional guest experience.Required Skills and QualificationsTo be successful in this...

  • Duty Manager

    2 weeks ago

    Darwin, Northern Territory, Australia beBeeCustomer Full time $50,000 - $85,000

    Job Title: Front Office Duty ManagerRydges Palmerston is part of a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We're committed to making the...