Cafe Manager

3 weeks ago


Rosebery, Australia Substation East Full time
Substation East Cafe Manager Job Description

We are seeking a highly skilled and experienced Cafe Manager to lead our team at Substation East in Rosebery. As a Cafe Manager, you will be responsible for overseeing the daily operations of our cafe, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Supervise and lead a team of staff to ensure efficient and effective service delivery.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage inventory, ordering, and stock control to minimize waste and optimize profitability.
  • Collaborate with the Head Chef to create menus and promotions that drive sales and customer engagement.
  • Monitor and analyze sales data to inform business decisions and optimize operations.
  • Ensure compliance with health and safety standards, and maintain a clean and safe working environment.
  • Handle customer complaints and feedback, and implement solutions to improve customer satisfaction.

Requirements:

  • Diploma in Management or equivalent experience.
  • At least 2 years of experience in a similar role, preferably in the food service industry.
  • Strong organizational, communication, and customer service skills.

What We Offer:

  • A competitive salary range of $70,000 - $75,000 per year, depending on experience.
  • Employee discount and salary packaging benefits.
  • A dynamic and supportive work environment.

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