Cafe Manager
3 weeks ago
We are seeking a highly skilled and experienced Cafe Manager to lead our team at Substation East in Rosebery. As a Cafe Manager, you will be responsible for overseeing the daily operations of our cafe, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Supervise and lead a team of staff to ensure efficient and effective service delivery.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage inventory, ordering, and stock control to minimize waste and optimize profitability.
- Collaborate with the Head Chef to create menus and promotions that drive sales and customer engagement.
- Monitor and analyze sales data to inform business decisions and optimize operations.
- Ensure compliance with health and safety standards, and maintain a clean and safe working environment.
- Handle customer complaints and feedback, and implement solutions to improve customer satisfaction.
Requirements:
- Diploma in Management or equivalent experience.
- At least 2 years of experience in a similar role, preferably in the food service industry.
- Strong organizational, communication, and customer service skills.
What We Offer:
- A competitive salary range of $70,000 - $75,000 per year, depending on experience.
- Employee discount and salary packaging benefits.
- A dynamic and supportive work environment.
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