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Veterinary Clinic Support Professional

3 weeks ago

Alice Springs, Northern Territory, Australia beBeeVETERINARY Full time $45,000 - $65,000
Job Description">

Seeking a dedicated and passionate Veterinary Receptionist to join our team at Alice Springs. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and supporting the smooth operation of our clinic.

As a Veterinary Receptionist, your primary duties will include:

  • Managing incoming calls and client interactions in a friendly and professional manner
  • Assisting with patient admissions and ensuring seamless communication between clients and veterinary teams
  • Booking appointments and managing practice software efficiently
  • Processing payments and balancing tills accurately
  • Supporting product sales and client education initiatives
  • Stock management and ordering supplies as needed
  • Data entry and administrative tasks to maintain accurate records
  • Managing reminders and client correspondence via phone, email, or mail
  • Maintaining cleanliness of front and consultation areas to provide a positive experience for clients and staff
  • Supporting administrative functions and collaborating with veterinary and nursing teams for workflow efficiency

Requirements:

  • 2-3 years' reception experience in a fast-paced environment, preferably in the veterinary industry
  • Excellent customer service and communication skills, with the ability to work well in a team and independently
  • Ability to multitask, stay calm under pressure, and pay attention to detail
  • Willingness to learn about animal health products and collaborate with veterinary and nursing teams for workflow efficiency

Benefits:

  • A vibrant town with excellent amenities, surrounded by renowned national parks like Uluru, Kata Tjuta, and Kings Canyon
  • An active outdoor lifestyle with access to major events and activities

About Our Team:

Our clinic is committed to delivering exceptional care to our patients and their owners. We value teamwork, compassion, and continuous learning.