
Technical Solutions Specialist
2 weeks ago
We are seeking a highly skilled Technical Solutions Specialist to join our team. This role is responsible for providing technical solutions to customers via successful implementation of technology products and paid services.
Main Responsibilities- Develop and implement effective sales strategies to achieve growth targets and expand market share.
- Proactively identify and develop opportunities based on value in use assessments via strong collaboration with Sales, Training and Performance Assurance teams.
- Deliver professional services and digital solutions related to the product suite.
- Provide system assessment, engineering analysis, performance analysis, and benchmarking services.
- Provide change management services for projects and deployments.
- Provide targeted product training to customers.
- Studies and applies Lean and Continuous Improvement concepts to customer operations.
- Utilizes other corporate Customer Success resources, when necessary, to meet client requirements.
- Degree in Engineering with Mining, Civil, Geological, or Industrial specialization, or an equivalent combination of education and experience.
- Strong knowledge of production-related mining operations and of Modular technology solutions.
- Mining industry or consultancy work experience in middle management positions pertaining to mine planning, mine operations, or mine technology, or in a role of Consulting, Customer Improvement, or Performance Assurance.
- Technology Development, Deployment, and Services experience.
- Ability to identify key stakeholders & form strong relationships.
- Ability to work with little or no supervision.
- Customer focus, commitment to excellence, Results driven with an ability to influence others when required.
This role offers a challenging work environment where you can grow your skills and career, and contribute to a sustainable, clean-energy future.
Preferred Qualifications- Project Management Certification (desired)
- MBA or Mine Engineering Master program (advantageous)
- Black Belt Six Sigma or Lean certification (advantageous)
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