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Home and Investment Lending Specialist

2 months ago


Logan City, Queensland, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Home and Investment Lending Associate. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in achieving their financial goals.

Key Responsibilities
  • Work closely with the Home and Investment Lending Manager to identify and provide solutions to meet customer needs
  • Coach customers through the home buying and investment process, ensuring a seamless experience
  • Build and maintain relationships with existing customers, providing ongoing support and guidance
  • Identify and recommend appropriate financial products and services to meet customer needs
  • Ensure lending administrative activities are completed accurately and on time
  • Participate in branch activities to provide a seamless customer experience, meeting each customer's end-to-end banking needs
Requirements
  • Role model strong customer focus, preferably with home lending and retail banking experience
  • Financially savvy, with the ability to analyze and resolve problems
  • Ability to multi-task, highly adaptable to change and ambiguity
  • Proactive, with a strong initiative to take on new challenges
  • Excellent interpersonal and communication skills, with the confidence to build relationships with customers
  • High level of attention to detail is essential
  • Enjoy working in a collaborative team environment
What We Offer

At Australia and New Zealand Banking Group Limited, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to building a diverse and inclusive workplace, where our employees feel valued and empowered to succeed.