Senior Facilities Management Professional

As a senior facilities management professional, you will be responsible for ensuring the effective maintenance and development of the college's built environment and operational systems.

This role encompasses managing the upkeep of buildings, grounds, and infrastructure, while overseeing physical and digital access systems, IT interfaces, and other operational systems. The position takes a lead role in property and facilities management, supports capital and maintenance projects, coordinates contractors, and contributes to organisational compliance with workplace health and safety standards.

The Facilities Manager will provide oversight for operational systems critical to the daily functioning of the residential community, such as access controls, IT support, and related service contracts.

• Maintenance and Repair: Oversee the routine, preventative, and reactive maintenance of College buildings, residences, grounds, and facilities, ensuring high standards across the campus.
• Plan and manage maintenance schedules, supervise maintenance staff, and coordinate external contractors.
• Track budgets and expenditure, oversee service contracts, and report on cost-effective operations and compliance with regulatory requirements.
• Support capital works, refurbishments, and heritage asset management in line with organisational priorities.
• Ensure smooth operation of essential services and systems, including security, fire safety, IT networks, utilities, and student accommodation facilities.
• Oversee contractor performance, project delivery, and supplier engagement, including invoice review and quality assurance.
• Liaise with campus service providers (catering, cleaning, and security) to ensure effective day-to-day operations.
• Maintain records and databases (asset registers, StarRez system) and provide reporting to leadership.

• Implement, maintain, and troubleshoot operational systems, including door locks, access cards, security systems, CRM platform, finance and accounting systems/software, and other digital/physical infrastructure.
• Provide first-level IT support for staff and residents, liaising with central University IT services and external providers for escalations.
• Monitor and manage service contracts related to ICT, security, networking, and equipment.
• Maintain accurate records of systems, configurations, and service agreements.

• Demonstrate a commitment to WHS practices, ensuring all tasks are performed safely and in compliance with relevant regulations.
• Take a role in WHS initiatives to demonstrate safety as the number one priority and create and foster an organisational culture that accepts zero harm.
• Ensure safe working practices are followed and all team members are compliant with WHS training requirements, policies, and procedures.

• Relevant qualifications in facilities management/building services or equivalent.
• Vocational qualifications in project management and/or construction management.
• Working rights in Australia.
• Extensive demonstrated experience in facilities management or property maintenance roles preferably in a residential or educational environment.
• Technical knowledge of building systems, maintenance processes, and contractor management.
• Competence in IT and digital systems administration.
• Strong organisational and problem-solving skills, with the ability to prioritise competing demands.
• Proven ability to lead, supervise, and develop staff.
• Excellent interpersonal and communication skills suitable for engagement with students and staff in a residential community.
• Working knowledge of WHS and compliance obligations.
• Working knowledge of Qld Heritage requirements as they relate to facilities management.
• Proven competency in engaging with contractors and customers.
• Ability to interpret and adhere to operational guidelines within established frameworks.
• High level administration skills across various applications and systems.

• A dynamic work environment within a supportive community.
• Opportunities for professional growth and development.