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Consumer Insights Director

2 months ago


The Council of the Shire of Hornsby, Australia McDonalds Australia Full time
About the Role

We are seeking an experienced insights professional to join our team as a Director/Senior Director of Consumer & Business Insights. As a key member of the Australian Leadership Team, you will oversee commercial, consumer, and business insights portfolios, driving data strategic initiatives to propel McDonald's Australia forward.

Key Responsibilities
  • Provide strategic guidance to the Senior Leadership Team and partner closely with the Marketing Leadership team.
  • Oversee the commercial, consumer, and business insights streams to ensure the business is equipped with relevant data to make effective decisions.
  • Curate data-driven narratives to inspire and influence stakeholders across the business.
  • Present regular market updates to the Senior Leadership Team and key stakeholder groups, including Licensee forums.
  • Demonstrate purposeful leadership to maintain a high-performing team and continually develop talent.
  • Build strong interpersonal relationships across all three legs of the stool: Licensees, Employees, and Suppliers to ensure effective partnerships and collaboration.
  • Be an integral member of the Global Insights Leadership Team.
Requirements
  • Significant insights experience preferably within industries such as retail, FMCG, or QSR.
  • Demonstrate enterprise-wide impact of insights.
  • Big data commercialization experience across digital and physical transactions.
  • Experience leading agencies in qual, quant, strategy, and consulting projects.
  • Previous experience in a senior management role overseeing a similar portfolio and leading a team in a high-growth organization.
  • Proven ability to work effectively in a fast-paced, complex operating environment requiring significant stakeholder engagement and buy-in.
  • A natural flair for unpacking complex data and sharing information clearly.
  • Strong presentation skills with the ability to influence and engage an audience.
What We Offer
  • Competitive remuneration package, including base salary, healthcare, long-term incentive share program, and target incentive bonus plan.
  • 5 weeks of annual leave, plus an additional week each calendar year.
  • Highly flexible work environment, balancing remote work and office connections.
  • Birthday and volunteer leave.
  • Ongoing professional development, including leadership programs and a world-class learning and development offering.
  • Macca's staff discount and retail discounts.
  • Access to our 24/7 wellbeing partner, Sonder, for you and your immediate family.
  • A fun and vibrant culture, with immersive experiences from day one.

As an equal opportunity employer, we strongly encourage applications from people of all backgrounds, ethnicities, cultures, and experiences. We strive to make every moment through the recruitment process a feel-good moment for all. Let us know if we can provide any reasonable accommodations to enable you to participate in the job application and interview process.