Duties and Responsibilities

6 days ago


Australia beBeeDutyManager Full time $68,000 - $83,000

Job Overview

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We are seeking a skilled and experienced Duty Manager to join our team. As a key member of our operations team, you will be responsible for managing day-to-day hotel operations and ensuring that the quality and standards of the hotel are consistently met.

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Your Key Responsibilities

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  • Manage the check-in and departure process for guests, providing exceptional customer service and ensuring that all guests have a positive experience.
  • Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Handle complaints, resolving disputes and grievances in a professional and courteous manner.
  • Provide expert knowledge of the hotel and surrounding area to exceed guest expectations.
  • Build and strengthen relationships with existing and new customers to enable future bookings.
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About You

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To be successful in this role, you will need:

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  • Experience with OPERA property management system or similar.
  • Relevant experience in a similar managerial role.
  • Working rights in Australia.
  • Self-motivation, drive and enthusiasm in a fast-paced environment.
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What We Offer

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In return for your hard work and dedication, we offer:

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  • Exclusive staff discounts on food and beverage and hotel rooms.
  • A range of benefits including flexible working hours, sabbatical leave and paid leave during your birthday month.
  • Internationally recognised training programs and exciting career opportunities within our company.
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Contact Us

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If you are passionate about delivering exceptional customer service and have the skills and experience required for this role, please apply today



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