
Duties and Responsibilities Associate
2 days ago
Customer Service Officer
Job Description:As a valued member of our team, you will serve as the primary point of contact for customers, handling various responsibilities including account establishment, transaction processing, and product delivery.
You will ensure that all administrative aspects of customer interactions are handled efficiently, including record-keeping, banking, and correspondence.
Additionally, you will collaborate with suppliers to process invoices, schedule changes, and manage stock levels.
Supporting other functions within your branch is also an essential part of this role.
Key Responsibilities:- Develop and maintain strong relationships with customers, resolving issues in a timely and professional manner
- Process transactions and maintain accurate records, ensuring seamless communication with colleagues and stakeholders
- Coordinate with suppliers to manage stock levels and optimize inventory control
- Provide exceptional customer service and support, exceeding expectations at every interaction
This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences.
We offer a diverse range of employment opportunities, training programs, and career development options for top performers.
Our organization prioritizes responsible business practices and is committed to sustainable growth.
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