
Transformation Leader
9 hours ago
The organization is seeking a highly driven leader to join its Customer Support division. This key leadership position will be responsible for the end-to-end delivery of Transformation projects that drive operational excellence, cost efficiency, and customer satisfaction across Australia's mining operations.
The ideal candidate will have experience navigating large-scale organizational change and transformation, proven experience delivering complex, high-impact projects in large organizations or complex environments, and demonstrated ability to lead cross-functional teams. They should also possess strong stakeholder engagement, operational capability, problem-solving, and risk management skills, as well as a degree in Business, Finance, Engineering (Mechanical, Electrical, Mechatronic, Process) or Project Management.
The successful applicant will work closely with senior leaders to translate long-term vision into actionable roadmaps, deliver executive-level presentations, forecasts, and reports, and collaborate across Operations, Engineering, Supply Chain, Marketing, IT, HR and Customer Service to drive alignment, transparency, and effective delivery of cross-functional priorities.
- Lead and manage transformation project execution from initiation to completion, optimizing resource allocation, governance, and risk management while ensuring HSE and quality compliance
- Drive business transformation, supporting operating model redesign, process improvement, and international expansion
- Partner nationally and globally with senior leaders to translate long-term vision into actionable roadmaps, and deliver executive-level presentations, forecasts, and reports
- Coordinate reporting across business, performance tracking, and data-driven reviews across functions to identify and bridge gaps, and course-correction opportunities
- Collaborate across Operations, Engineering, Supply Chain, Marketing, IT, HR and Customer Service to drive alignment, transparency, and effective delivery of cross-functional priorities
- Mentor and develop a high-performing project team (up to 12 staff), fostering a culture of continuous improvement, accountability, and professional excellence
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