Corporate Receptionist

5 days ago


Hobart, Tasmania, Australia beBeeCustomerService Full time
Job Description

The Corporate Receptionist is a key member of the Operations team, reporting directly to the Customer Service Manager. The primary focus of this role is to ensure the smooth operation of our head office front desk and represent our organisation as the positive face of Wilson Homes.


Key Responsibilities:
  • Meet and greet visitors in a warm and professional manner
  • Deliver exceptional customer service as the first point of contact with stakeholders
  • Contribute to the development and implementation of office policies by establishing procedures and standards for the successful operation of the office
  • Maintain the presentation of the reception area, meeting rooms, and office spaces to a high standard
  • Assist with office employee functions, including coordinating meetings and staff events
  • Perform administrative duties such as photocopying, mail and courier bookings, and calendar management for appointments and meeting room bookings
  • Maintain office equipment and perform light cleaning duties
  • Manage customer parking for booked appointments, flights, and accommodation
  • Order office and kitchen supplies
Required Skills and Qualifications

To be successful in this role, you will require:

  • Previous experience in reception or corporate administration/customer service
  • A warm, friendly, and positive interpersonal style
  • Excellent organisational and time management skills
  • Ability to work collaboratively as a team player and demonstrate flexibility
  • Willingness to learn new skills, undertake training, and mentoring
  • Emphasis on continuous improvement and dedication to achieving results
Benefits

We offer a comprehensive benefits package, including:

  • Discounts on building a home with any of our partner brands (after qualifying period)
  • Income protection insurance - 100% funded by our company, covering up to 2 years at 75% of base salary in case of illness or injury
  • Purchased leave - opportunity to apply for up to 2 weeks extra leave each year
  • Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer
  • Employee discounts on gym memberships, motor vehicles, home appliances, energy, health insurance, and more
  • AIA Vitality health and wellbeing program
  • Focus on diversity and inclusion, with programs such as our Women in Construction initiative and annual Building Inclusivity Awards
  • Employee assistance program to support mental, financial, and physical wellbeing
  • Ongoing professional development opportunities and online learning resources
  • NAWIC and HIA corporate membership
  • Attractive remuneration package
Others

As a valued member of our team, you can expect:

  • Opportunities for growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance


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