Patient Administration Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeAdministration Full time

Our vision is to deliver exceptional patient care through effective management and leadership. As a key member of our Patient Administration team, you will play a vital role in ensuring seamless patient experiences across all areas of the organization.

The Patient Administration Manager is responsible for managing a dynamic and diverse range of functions including scheduling, appointment types, registration, conversations, worklist, work items, patient portal, correspondence module and statutory reports. You will work closely with cross-functional teams and stakeholders to identify opportunities for improvement and implement change requests, complete training for staff as required and test and release new functionality.

This is a permanent ongoing position that offers a wide range of benefits including professional development support, career advancement opportunities, salary packaging and work-life balance. Our employees enjoy a supportive and collaborative environment that values their growth and well-being.

Key responsibilities:

  • Schedule appointments and manage resources effectively
  • Develop and maintain relationships with key stakeholders
  • Lead and motivate team members to achieve organizational goals
  • Identify and implement process improvements
  • Collaborate with cross-functional teams to drive business outcomes

We value diversity and inclusion and welcome applications from candidates with different backgrounds and perspectives.

If you are a motivated and experienced leader who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.

Key qualifications and skills:

  • Leadership and management experience
  • Excellent communication and interpersonal skills
  • Ability to analyze complex data and make informed decisions
  • Experience with project management and stakeholder engagement
  • Knowledge of healthcare operations and policies

Benefits:

  • Competitive salary and benefits package
  • Professional development opportunities
  • Collaborative and inclusive work environment
  • Flexible working arrangements

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