Guest Service Specialist
1 day ago
Mercure Brisbane Spring Hill is a vibrant hotel that offers a unique blend of comfort, convenience, and local flair. As a Guest Service Agent, you will play a critical role in delivering exceptional guest experiences and ensuring the highest levels of service quality.
About the RoleWe are seeking an experienced and customer-focused individual to join our team as a Guest Service Agent at Mercure Brisbane Spring Hill. The successful candidate will provide warm and welcoming experiences for our guests, ensuring seamless check-in/check-out processes, handling queries and requests promptly, and managing guest accounts efficiently.
Key Responsibilities- Deliver exceptional guest service, including personalized greetings and efficient check-in/out processes
- Manage guest accounts, process payments, and maintain accurate records of guest preferences and special requirements
- Ensure the Front Office is well-stocked and operate in compliance with hotel policies, procedures, and service standards
- Coordinate with housekeeping and other departments to fulfill guest needs and special requests
- Assist with concierge duties, providing local information and recommendations
To be successful in this role, you will need:
- Relevant hospitality experience, preferably in hotels, with knowledge of Opera/Opera Cloud and MS Office Suite
- Excellent organizational and communication skills with a strong customer service focus
- Ability to work well under pressure in a fast-paced environment
- Flexible availability to work a rotating roster, including weekends and public holidays
- Highly responsible and reliable with problem-solving skills
-
Guest Liaison Specialist
12 hours ago
Brisbane, Queensland, Australia ClearCompany Full timeWe are looking for a skilled Guest Liaison Specialist to join our team at ClearCompany. In this role, you will be responsible for creating Magnifique Moments that last for our guests.As a Guest Liaison Specialist, your primary goal will be to deliver an exceptional level of luxury service to our guests. You will engage with our guests on arrival, departure,...
-
Guest Experience Specialist
4 days ago
Brisbane, Queensland, Australia Petworth Places Full timePetworth Places is seeking a talented Guest Experience Specialist to join their team. As a Guest Experience Specialist, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring that they have an exceptional experience.Main Duties:Greet guests warmly and make them feel at home.Take orders accurately and efficiently, using...
-
Guest Experience Specialist
5 days ago
Brisbane, Queensland, Australia MERCURE IT Full timeMercure IT invites applications for a Guest Experience Specialist to drive exceptional guest satisfaction.Main duties include:Consistently deliver personalized service, tailored to individual guest needs.Efficiently manage guest interactions, resolving issues promptly and professionally.Ensure the front office area is well-organized, stocked, and maintained...
-
Financial Services Specialist
6 days ago
Brisbane, Queensland, Australia BOQ Specialist Full timeFinancial Services SpecialistA Financial Services Specialist is required to provide expert advice and guidance to businesses in the Brisbane area.Key Responsibilities:Develop and maintain strong relationships with clients.Identify new business opportunities and propose tailored financial solutions.Work closely with cross-functional teams to deliver...
-
Financial Services Specialist
6 days ago
Brisbane, Queensland, Australia BOQ Specialist Full timeFinancial Services SpecialistWe are seeking a highly skilled Financial Services Specialist to join our team at BOQ Specialist. In this role, you will provide expert banking solutions to businesses in the Brisbane area, developing relationships with existing clients and identifying new business opportunities.You will collaborate with team members to deliver...
-
Guest Service Ambassador
5 days ago
Brisbane, Queensland, Australia The Star Ent Group Full timeGuest Service AmbassadorAbout Our Team:We're looking for a Guest Service Ambassador to join our dynamic team at The Star Brisbane. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and building meaningful relationships with our customers.Your Key Responsibilities:Deliver exceptional guest service...
-
Guest Services Coordinator
5 days ago
Brisbane, Queensland, Australia Novotel Wollongong Northbeach Full timeKey ResponsibilitiesCleaning and Maintenance: Regularly clean and maintain guest rooms, including bathrooms and storage areas, to meet Novotel's brand standards.Guest Satisfaction: Anticipate and address guest needs promptly to ensure a positive experience.Inventory Management: Maintain accurate inventory levels of supplies and amenities in guest...
-
Guest Services Coordinator
5 days ago
Brisbane, Queensland, Australia UniLodge Australia Pty Full timeUniLodge Australia Pty is a leading provider of student accommodation in Australia, and we are seeking a skilled Guest Services Coordinator to join our team.About the JobThis is an exciting opportunity to be part of a dynamic team that provides four-star luxury accommodation and state-of-the-art meeting and conference facilities.You will be responsible for...
-
Guest Service Agent
2 weeks ago
Brisbane, Queensland, Australia Anantara The Marker Dublin Hotel Full timeGuest Service AgentCasualCompany Location: Oaks Townsville Gateway SuitesCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries...
-
Guest Services Director
6 days ago
Brisbane, Queensland, Australia INFINITY HOSPITALITY BUSINESS PTY LTD Full timeAbout Us:We are a leading hospitality business that provides exceptional guest experiences. Our team is dedicated to delivering outstanding service and ensuring seamless operations at the front desk.Job Overview:The successful candidate will oversee reception operations, manage staff, and ensure excellent customer satisfaction.Key Responsibilities:- Manage...
-
Guest Service Agent
2 weeks ago
Brisbane, Queensland, Australia Tideri Jobbörse Full timeCompany Description Come and join our team at Pullman Cairns International. The Pullman legacy embodies the spirit of boundless innovation, brilliances and limitless possibilities. Redefined hospitality by seeing the familiar differently We are who we serve, we hire for personality, train for the skill. We help you grow and learn, so that work brings purpose...
-
Guest Experience Specialist
5 days ago
Brisbane, Queensland, Australia AHS Hospitality Full timeJob Description: Servicing Guest RoomsKey Responsibilities:Servicing of vacant and occupied rooms as per standard operating procedures.Completing allocated tasks within designated time frames.Reporting any maintenance or security issues to supervisors or Executive Housekeepers.Providing exceptional guest engagement experiences.Collecting and returning guest...
-
Guest Support Specialist
5 days ago
Brisbane, Queensland, Australia Apollocamper Full timeAre you passionate about providing world-class customer service and ensuring every guest has an unforgettable experience? Do you have a knack for negotiation and problem-solving? If so, we'd love to hear from you!About the Job:Job Summary: Join our team as a Van Life Experience Coordinator and provide exceptional support to our guests, ensuring their road...
-
Guest Services Agent
5 hours ago
Brisbane, Queensland, Australia CLLIX Apartments and Hotels Full timeThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.Who We AreArise Hotels & Apartments manages approximately 3,000 self-contained and contemporary...
-
Guest Services Representative
4 days ago
Brisbane, Queensland, Australia Royal Australasian College of Surgeons (RACS) Full timeWelcome to Our TeamWe're a dynamic and growing organization that values our team members' contributions and growth.We're looking for a motivated and detail-oriented individual to join our housekeeping team.ResponsibilitiesCleaning and Maintenance: Perform thorough cleaning tasks in guest rooms, ensuring a high level of cleanliness and comfort.Trolley...
-
Hotel Concierge and Guest Services Coordinator
12 hours ago
Brisbane, Queensland, Australia ClearCompany Full timeWe are seeking a skilled Hotel Concierge and Guest Services Coordinator to join our team at ClearCompany. In this role, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and cared for.As a Hotel Concierge and Guest Services Coordinator, you will engage with our guests on arrival, departure, and...
-
Financial Services Manager
6 days ago
Brisbane, Queensland, Australia BOQ Specialist Full timeCorporate Finance Specialist - BrisbaneWe are seeking a skilled Corporate Banking Specialist to drive business growth and deliver exceptional customer service in the corporate finance sector.The successful candidate will possess a minimum of 2 years of experience in business banking, a degree in finance, accounting or business, and excellent communication...
-
Banking Solutions Specialist
6 days ago
Brisbane, Queensland, Australia BOQ Specialist Full timeBanking Solutions SpecialistWe are seeking a skilled Banking Solutions Specialist to work closely with clients and deliver bespoke banking solutions.The successful candidate will have a strong understanding of financial products and services, as well as excellent analytical and problem-solving skills.Key Responsibilities:Develop and maintain client...
-
Housekeeping and Guest Services Coordinator
6 days ago
Brisbane, Queensland, Australia Song Properties group Full timeWe are seeking a highly motivated and enthusiastic individual to join our team as a Housekeeping and Guest Services Coordinator. This is an exciting opportunity to be part of a dynamic organization that prides itself on delivering exceptional service experiences.Key Job ResponsibilitiesMaintain a high level of cleanliness and presentation throughout the...
-
Financial Solutions Specialist
6 days ago
Brisbane, Queensland, Australia BOQ Specialist Full timeCorporate Financial SpecialistJob SummaryBOQ Specialist is seeking a highly skilled Corporate Financial Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, developing and maintaining client relationships, and identifying new business opportunities.The ideal candidate will possess...