Senior Business Systems Analyst

1 week ago

Melbourne, Victoria, Australia beBeeExpert Full time $80,000 - $120,000

Job Title: Senior Consultant

Consulting Role Overview

We are seeking a seasoned consultant to join our team. As a senior consultant, you will work closely with clients to analyze different approaches, evaluate solutions, and utilize the best method to meet their requirements efficiently.

Key Responsibilities
  1. • Manage and action client support cases through our ticketing system, prioritizing requests to deliver high-quality service and outcomes.
    • Troubleshoot client issues and service requests.
    • Conduct gap analysis between client requirements and TechnologyOne system capabilities, recommending solutions tailored to client-specific needs.
    • Collaborate closely with an extended team of consulting experts when needed, ensuring client cases are resolved to the highest standard.
    • Support clients to simplify, optimize, and modernize their business applications, empowering better business outcomes every day.
    • Continuously grow your knowledge through team mentoring, cross-training opportunities, and hands-on experience across a broad range of industries and processes.
Required Skills and Qualifications
  • • At least 2 years' experience in TechnologyOne Consulting or similar experience as a user, specifically TechnologyOne CiA and/or Ci versions from at least 2023 to current.
    • Experience in the design and implementation of business systems, specifically TechnologyOne CiA and/or Ci versions from at least 2023 to current.
    • Strong skills in TechnologyOne HRP, Asset Management, or Property and Rating is a bonus
    • Proficiency in TechnologyOne technical skills such as BPA's, ETL's, TScripts, and Dashboards/Data Models is a bonus
    • Excellent documentation skills for functional specifications
    • Ability to analyze customer requirements, understand their needs, and advise them on how best to leverage their software investment
    • Strong relationship-building skills with clients
    • Ability to work within a team and build lasting relationships with clients
    • Alignment with company values
    • Self-motivated, organized, and effective problem-solving skills
    • Efficient verbal and written communication skills
    • Drive for continuous improvement
Benefits

As a senior consultant, you will have the opportunity to work on diverse projects, collaborate with a talented team, and develop your skills in a dynamic environment.

Others

Please note that this role requires a strong understanding of TechnologyOne systems and a proven track record of delivering high-quality results.

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