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Luxury Stock Management Specialist

1 month ago

Sydney, New South Wales, Australia Frontline Recruitment Full time
Job Overview

We are seeking a highly skilled Luxury Stock Management Specialist to join our team at Frontline Recruitment.

About the Role

This is an exciting opportunity for a motivated and detail-oriented individual to oversee the handling of all stock and operational processes in store.

As a Luxury Stock Management Specialist, you will work closely with the management team to ensure the highest level of stock integrity is upheld.

Main Responsibilities
  • Operations:
    • Accurately and promptly receive weekly inventory and store supplies, and assist with restock replenishment.
    • Oversee the BOH flow for various sales channels (in-store and online), ensuring efficient packaging and delivery.
    • Ensure inventory accuracy for sellable and display items, manage internal adjustments and transfers, support inventory counts, and address discrepancies. Document shrinkage causes and implement measures to minimize it.
    • Maintain the organization of the BOH & Offsite Storeroom, including display and sellable inventory, packaging, and supplies.
    • Ensure all technology functions properly and address issues as they arise. Escalate unresolved issues to store management or IT.
  • Visual Merchandising:
    • Collaborate with the Visual Lead to analyze performance metrics and stock levels, and take actions to enhance sales.
    • Maintain visual displays and product arrangements daily, report damaged products or tools, and provide feedback on gaps and opportunities.
  • Sales:
    • Contribute to achieving store KPIs as set by the Manager.
    • Support operational systems and processes to maximize business results.
    • Ensure consistent communication of operational information between leadership and team members.
  • Customer Experience:
    • Deliver a standout customer service experience by fostering relationships through the brand's narrative.
    • Step into a sales role when necessary and support the overall in-store customer experience.
    • Perform tasks and assist in maintaining a clean and organized store.
    • Ensure customers receive their products in a timely and premium fashion.
    • Seek feedback from management on your performance, and take advantage of training and development opportunities.