
Premium HVAC Service Manager
4 days ago
Lead a high-performing team delivering premium HVAC service & maintenance across Sydney's commercial sector.
We're looking for a proactive and experienced leader to oversee the delivery of upcoming service and maintenance contracts across key commercial assets in the Sydney CBD. Reporting to senior management, you'll take ownership of team performance, customer satisfaction, contract delivery, and operational compliance—while playing a key role in growing and refining our service offering.
Key Responsibilities:
- Manage and support HVAC technicians, ensure smooth scheduling, and drive performance through regular reviews and clear goals.
- Oversee WIP tracking, ensure timely invoicing, and deliver accurate quotes and small project pricing.
- Build strong relationships, act as the primary contact for key accounts, and ensure service meets SLAs.
- Maintain WHS registers, manage training records, and ensure all site documentation is up-to-date.
- Use SimPRO to manage job data, reporting, forecasting, and labour planning across multiple sites.
- Background in HVAC service/maintenance with leadership experience.
- Strong understanding of WIP management, quoting, billing, and client liaison.
- Proficient in SimPRO (or similar job management software).
- Excellent communication and people management skills.
- Driven, organised, and client-focused with a commitment to quality.
- Competitive remuneration based on experience.
- Company vehicle or car allowance.
- Manage high-profile CBD contracts with a reputable business.
- Lead a supportive and skilled team with a strong pipeline of work.
- Play a pivotal role in shaping our commercial service operations.
Seniority level: Mid-Senior level
Employment type: Full-time
Industry: Construction
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