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Senior Client Services Coordinator

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Hervey Bay, Australia beBeeCare Full time $60,000 - $72,000

Job Overview:

The Care Coordinator plays a pivotal role in delivering exceptional care to clients. As a dedicated and compassionate caregiver, you will be responsible for coordinating client services, developing personalized care plans, conducting thorough assessments, and facilitating effective team communication.

Collaborating closely with clients, families, general practitioners, and allied health professionals ensures optimal care outcomes. Your strong organizational and leadership skills enable you to multitask efficiently in a fast-paced, client-focused environment.

Key Responsibilities:
  • Coordinate comprehensive client services and develop tailored care plans
  • Establish strong relationships with clients, families, general practitioners, and allied health professionals
  • Support and mentor care staff, ensuring adherence to clinical protocols and workplace safety standards

To excel in this role, you must possess excellent time management and organizational skills, a dynamic and energetic personality, and strong communication skills. You will also have the ability to think critically and solve complex problems effectively under pressure.

Requirements:
  • Minimum certificate 3 in individual support or equivalent qualification
  • Alternatively, a Certificate III or IV in Aged/Disability Care with a minimum of 4 years' experience
  • Proven experience in aged care, disability, or mental health within a community setting
  • Strong understanding of Aged Care and Disability Standards, as well as consumer-directed care principles
  • Current First Aid, CPR certification, and National Police Check
  • Working With Children (WWC) check or willingness to obtain
  • A valid driver's license and access to a reliable car with comprehensive insurance