Client Services Associate

1 week ago

Hervey Bay, Australia beBeeCare Full time $60,000 - $80,000
Job Role: Client Services Associate

The role of the Client Services Associate is pivotal in delivering high-quality support services to clients receiving in-home care. The successful candidate will work collaboratively with field staff, clients, families, and healthcare professionals to ensure exceptional service delivery.

About the Position:
  • Conduct thorough assessments and develop personalized care plans that cater to each client's unique needs.
  • Coordinate and schedule care services efficiently, ensuring seamless support for clients and their families.
  • Provide guidance, resources, and regular check-ins to carers, empowering them to deliver top-notch care.
  • Maintain compliance with care standards and documentation, upholding the highest level of professionalism.
  • Prioritize client satisfaction, fostering a culture of respect, empathy, and open communication.
Key Requirements:

We seek a highly skilled and compassionate individual with excellent communication, time management, and problem-solving skills. Ideally, the successful candidate will possess:

  • Experience in care coordination, case management, or a related field.
  • A background in aged care, disability support, or community services, with a strong understanding of relevant regulations and standards.
  • Proficiency in using technology and care management systems, with a willingness to learn and adapt to new tools and processes.
  • A current driver's licence and access to a reliable vehicle, enabling efficient travel to clients' homes and workplaces.
What We Offer:

A dynamic, supportive team environment that values collaboration, innovation, and professional growth.

An opportunity to make a tangible impact in the lives of clients and their families, as part of a dedicated team committed to delivering exceptional care services.

Ongoing training and career development opportunities, enabling you to stay ahead of industry trends and best practices.

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