Strategic Advisor

1 week ago

Melbourne, Victoria, Australia beBeeStrategic Full time $90,000 - $130,000

Unlock Your Potential as a Strategic Advisor

FICO is seeking an ambitious professional to join our team as a Platform Success Partner. As a trusted advisor, you will work closely with enterprise customers to drive measurable value through effective platform adoption, operational alignment, and ongoing engagement.

Your key responsibilities will include:

  • Customer Strategy & Value Realization: Develop and maintain strong relationships with business stakeholders, product owners, and executive sponsors. Conduct strategic planning and regular business reviews to align platform usage with customers' evolving goals.
  • Platform Adoption, AI ML Advocacy & Engagement: Lead enablement and ongoing engagement efforts to maximize customer adoption and satisfaction. Promote usage of platform features and AI ML innovations through best practices, tailored training, and data-driven recommendations.
  • Operational Alignment & Risk Management: Partner with technical teams (DevOps, Engineering, IT) to ensure secure, scalable, and compliant platform deployments. Monitor KPIs, usage patterns, and service health to proactively identify risks or optimization opportunities.
  • Customer Advocacy & Collaboration: Act as the voice of the customer across internal teams, influencing product direction and support priorities based on field insights. Work closely with Sales and Professional Services to identify expansion opportunities and align on customer growth strategies.

About Us

FICO is a leading global analytics software company that helps businesses make better decisions. Our platform provides a unique set of capabilities that enables customers to achieve measurable value through effective adoption and operational alignment.

What We Offer

  • A dynamic and inclusive work environment that encourages collaboration and innovation.
  • The opportunity to develop your skills and grow your career in a rapidly evolving industry.
  • An attractive compensation package that recognizes your hard work and dedication.

Why Choose FICO?

FICO offers a wide range of benefits that make us an attractive choice for professionals looking to advance their careers. Some of the benefits include:

  • Professional development opportunities that help you grow your skills and expertise.
  • A comprehensive compensation package that includes salary, bonuses, and benefits.
  • A dynamic and inclusive work environment that encourages collaboration and innovation.

How to Apply

If you are a motivated and ambitious professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

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