Technical Project Manager

2 weeks ago

Sydney, New South Wales, Australia Cisco Full time
About the Role

Cisco IT is seeking a highly skilled Technical Project Manager to join our Core Networking team. As a key member of our team, you will be responsible for managing carrier services, leading projects, and managing one or more scrums in a fast-paced, high-impact agile environment.

Key Responsibilities
  • Drive Network Infrastructure service management, projects, and deliver using agile and more formal techniques, as appropriate.
  • Manage carrier service provision, operation, and critical issues, including capacity management.
  • Understand high-level technical architecture and facilitate communication, conflict resolution, and drive decisions on appropriate solutions.
  • Establish and maintain effective working relationships with all customers.
  • Anticipate, manage, and resolve risks and issues, track progress against achievements, deadlines, and budget. Report on these items, including dependency information, to key customers.
  • Project administration and the timely production of project documentation, such as project plans, reports, and metrics.
  • Foster customer advocacy and drive process improvements within the organization.
  • Working knowledge and understanding of the telecom infrastructure environment is highly recommended.
  • Scrum Master for multiple initiatives in parallel, working with global teams.
About You

We are looking for a hard-working and passionate individual who is looking to work alongside a team to develop and improve network infrastructure for our workflow. You will need to have experience working in an agile framework revolving around network infrastructure. A bachelor's degree in Computer Science or a related field, or relevant work experience for the position, is required.

Minimum Qualifications
  • Knowledge of project management principles and the ability to apply the principles, tools, and techniques to develop/plan, manage, or implement technology projects.
  • Understanding of the ITIL service management processes, including incident, problem, and change management.
  • Good conceptual understanding of how LAN and WAN technologies work and how optimizing using new technologies to align to corporate standards.
  • Business case/budget analysis and feature comparison as part of Supply Chain Partner billing, Network infra escalations, new and secure technology rollout, and connection remediation.
  • Solid knowledge and work experience on Carrier/Telecom services, including circuit provisioning and maintenance.
Preferred Qualifications
  • Excellence in technology service and project management, knowledge on network infra and technologies.
  • PMP Certification with 3-5 years of experience managing IT Infrastructure projects.
  • A proven capability to work with large-scale enterprise procurement services, Supply Chain Operations & Business Functions, network service providers (including during contract negotiation, service enablement, and operation).
  • Knowledge of Agile methodology and frameworks like Scrum, Kanban, etc.
  • Familiarity with Continuous delivery/Continuous Integration, software development practices, and tools like JIRA, Rally.
Behavioral Competencies
  • Possess strong ability to solve complex problems creatively.
  • Possess excellent verbal and writing skills.
  • Must be a team player and work well in small and large group environments.
  • Must be highly driven and motivated with a high level of initiative.

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