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Wheels Attendant

2 months ago

Sydney, New South Wales, Australia Marriott Full time
Job Summary

We are seeking a skilled and charismatic Wheels Attendant to join our team at W Sydney. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Greet and escort guests to their rooms, providing a warm and welcoming experience.
  • Open doors and assist guests/visitors entering and leaving the property, ensuring their safety and comfort.
  • Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
  • Identify and explain room features to guests, including the use of room keys, mini-bars, and in-room safes.
  • Transport guest luggage to and from guest rooms and/or designated bell areas, ensuring timely and efficient service.
  • Assist with luggage storage and retrieval, providing a convenient and hassle-free experience for our guests.
  • Assist guests/visitors in and out of vehicles, including assisting with loading/unloading luggage.
  • Supply guests with directions and arrange transportation as needed, ensuring their needs are met and exceeded.
What We Offer
  • Discounts on hotel rooms, including all properties within the Marriott International group, for you and your family & friends.
  • The best hotel training opportunities, produced independently by W Sydney and internationally recognized training programs by Marriott International.
  • Discounts on food & beverage across all our hotels.
  • Recognition programs to keep you motivated and engaged.
  • Wellbeing & mindfulness programs to ensure your physical and mental health.
  • Employee Assistance Program, providing support and resources when you need them.
About Us

Marriott International is a global leader in the hospitality industry, committed to providing exceptional service and experiences for our guests. We are a diverse and inclusive company, dedicated to creating a workplace culture that values and celebrates individuality. Join us and become part of a team that is passionate about delivering unforgettable experiences for our guests.