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Project Officer, By-election IT Delivery Specialist

2 months ago

Melbourne, Victoria, Australia Victorian Electoral Commission Full time
About the Role

We are seeking a highly skilled Project Officer to join our IT Operations team at the Victorian Electoral Commission. As a key member of our team, you will be responsible for managing the deployment and administration of our election network infrastructure, including hardware imaging, staging, network commissioning, and de-commissioning.

Key Responsibilities
  • Manage the deployment and administration of the VEC's election network infrastructure, including hardware imaging, staging, network commissioning, and de-commissioning.
  • Provide technical support, monitoring IT infrastructure, and working with the Business Helpdesk to resolve issues.
  • Coordinate with service providers and vendors for installation, support, and troubleshooting during election projects, adhering to ITIL standards.
  • Guide level one Service Desk operators, maintaining detailed documentation, and managing IT assets throughout the election lifecycle.
Requirements
  • Proven experience in deploying and maintaining IT infrastructure, both on-premise and in the cloud.
  • Strong skills in supporting Windows environments and Microsoft 365 services.
  • Experience with IT governance and corporate network management.
  • Commitment to the VEC's core values.