Insurance Industry Investigator

3 days ago

Sydney, New South Wales, Australia beBeeInvestigations Full time $60,000 - $75,000
Job Opportunity

We are seeking a skilled professional to join our team as an Investigations Assistant. This role requires excellent customer service skills and knowledge of the insurance industry.

Main Responsibilities:
  • Handle internal and external inquiries, providing timely and accurate responses.
  • Support investigators with field inquiries and case administration, ensuring seamless communication and efficient case management.
  • Provide general insurance investigations support, leveraging expertise and experience to deliver exceptional results.
  • Coordinate meeting room bookings and travel arrangements, streamlining logistical processes and enhancing productivity.
  • Perform data entry and administrative tasks, maintaining accurate records and contributing to a well-organized environment.
  • Draft correspondence for internal and external distribution, showcasing strong written communication skills and attention to detail.
About You
  • Mandatory: excellent customer service focus, dedication, intermediate to strong computer skills (Microsoft Office), and ability to thrive under pressure.
  • Mandatory: experience, exposure, or interest in a relevant industry (insurance, factual investigation, or legal), scheduling and appointment setting experience is highly desirable.
  • Strong attention to detail, exceptional time management, and organizational skills are essential for success in this role.
  • Current police clearance is required upon commencement.
  • Excellent written and verbal communication skills are crucial for effective collaboration and stakeholder engagement.

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