Customer Service Manager in Training

1 week ago


Elizabeth Park, Australia Drakes Supermarkets Full time
Customer Service Manager in Training

Join Drakes Supermarkets, a leading retail industry success story, as we continue to grow and expand our operations in South Australia.

We are seeking a highly motivated and enthusiastic individual to take on the role of Customer Service Manager in Training. As a key member of our team, you will be responsible for supervising the customer service department and tailoring the store's service and products to meet the specific needs of our customers in the local area.

Key Responsibilities:

  • Supervise and lead a team of customer service representatives
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with store management to achieve sales and customer service goals
  • Provide coaching and training to team members to enhance their skills and knowledge
  • Contribute to the development of a positive and inclusive store culture

Requirements:

  • Passion for delivering exceptional customer service
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced retail environment
  • Experience in a customer-facing role, preferably in a retail setting
  • Ability to work collaboratively as part of a team

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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