Customer Service Manager in Training
2 weeks ago
Drakes Supermarkets is a dynamic and growing company that offers excellent career opportunities within our retail industry success story. As a Customer Service Manager in Training, you will have the opportunity to develop your skills and knowledge in a highly competitive supermarket environment.
Key Responsibilities:
- Supervise the customer service department and tailor the stores service and products offered to meet the specific needs of customers in the local area.
- Lead by example and demonstrate unparalleled commitment to customer service, passion, and enthusiasm.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Coach, train, and performance manage team members to ensure they meet the required standards.
- Collaborate with management and team members to achieve business objectives.
Requirements:
- Excellent communication and leadership skills.
- Ability to problem-solve and think critically.
- Strong knowledge of front-end and POS systems.
- Commitment to work health and safety standards.
About Drakes Supermarkets:
Drakes Supermarkets is a family-owned and operated private company that is Australia's largest independently-owned supermarket chain. We are committed to providing excellent customer service and creating a positive work environment for our team members.
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