Airport Passenger Service Representative
1 week ago
As a Service Delivery Agent with dnata Airport Services, you will be responsible for delivering exceptional customer service to passengers and airlines. Your key responsibilities will include:
- Providing timely and efficient check-in services for passengers
- Assisting passengers with special needs, such as wheelchair assistance
- Ensuring compliance with safety regulations and company policies
- Reporting incidents and maintaining awareness of reporting obligations
- Building strong relationships with team members and client airline employees
To be successful in this role, you will need to demonstrate the following essential criteria:
- Commitment to dnata values and operating procedures
- Ability to work in a team environment and communicate effectively with colleagues and clients
- Experience in customer service or a related field
- Ability to handle pressured and stressful situations
- Ability to work unsupervised and make decisions in a fast-paced environment
Please note that employment with dnata Airport Services is conditional upon a satisfactory security clearance and a pre-employment medical/Drug & Alcohol test.", "company": "dnata Airport Services Pty. Limited", "contact": "Please note that only successful candidates will be contacted. If you have not received a response from us within the closing date from applying, please assume you have been unsuccessful.", "note": "dnata Airport Services Pty. Limited is an equal employment opportunity employer, and we encourage diversity, support environmental initiatives, and corporate social responsibility.", "language": "en-US"}
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