Airport Passenger Service Representative

1 week ago


Adelaide Airport, Australia dnata Full time
{"title": "Service Delivery Agent", "description": "Key Responsibilities

As a Service Delivery Agent with dnata Airport Services, you will be responsible for delivering exceptional customer service to passengers and airlines. Your key responsibilities will include:

  • Providing timely and efficient check-in services for passengers
  • Assisting passengers with special needs, such as wheelchair assistance
  • Ensuring compliance with safety regulations and company policies
  • Reporting incidents and maintaining awareness of reporting obligations
  • Building strong relationships with team members and client airline employees
Essential Criteria

To be successful in this role, you will need to demonstrate the following essential criteria:

  • Commitment to dnata values and operating procedures
  • Ability to work in a team environment and communicate effectively with colleagues and clients
  • Experience in customer service or a related field
  • Ability to handle pressured and stressful situations
  • Ability to work unsupervised and make decisions in a fast-paced environment

Please note that employment with dnata Airport Services is conditional upon a satisfactory security clearance and a pre-employment medical/Drug & Alcohol test.", "company": "dnata Airport Services Pty. Limited", "contact": "Please note that only successful candidates will be contacted. If you have not received a response from us within the closing date from applying, please assume you have been unsuccessful.", "note": "dnata Airport Services Pty. Limited is an equal employment opportunity employer, and we encourage diversity, support environmental initiatives, and corporate social responsibility.", "language": "en-US"}



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