Senior Account Manager

4 days ago

Sydney, New South Wales, Australia Roman Health Pharmacy LLC Full time

About the Role:

We are seeking a highly skilled and experienced Senior Account Manager to join our team at Roman Health Pharmacy LLC. As a Senior Account Manager, you will be responsible for managing, developing, and growing large and mid-tier accounting partners by helping them to develop and execute a digital strategy.

Key Responsibilities:

  • Manage the sales and account management relationships with large and mid-tier accounting partners
  • Drive customer numbers up and achieve monthly targets
  • Drive online strategy deep within the practice
  • Develop project plans to support migration to Xero
  • Deliver Xero partner events and drive attendance at Xero sales events and Partner Forums
  • Ensure Partners and other employees within the Practice attend introductory webinars, events & certification training
  • Ensure that a formal Partner engagement plan is developed for each partner
  • Manage the recruitment, education, and growth of your partner base
  • Educate Partners on all partner resources available
  • Monitor all existing Partners as they progress through the sales cycle
  • Update our CRM system (Salesforce) with all client communications including calls, emails, and meetings
  • Maintain and update our CRM system of all practice staff and contact details
  • Respond in a timely manner to all Partner enquiries
  • Engage in a call cycle (a minimum of every 8 weeks) with all allocated partners
  • Work closely with Partner Services to deliver the business plan

Requirements:

  • Field Account Manager experience
  • Proven sales performance and direct experience working within sales cycles
  • Experience and knowledge of the workings of an accounting practice
  • An interest and intrigue in the emerging online accounting market and Fintech
  • A results-driven approach with attention to detail and follow-up
  • Loads of initiative and ability to work autonomously
  • Outstanding communication and presentation skills and an enthusiasm for building strong relationships
  • Ability to create a quick and strong rapport with partners

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