Customer Support Specialist

19 hours ago


Keilor Park, Victoria, Australia C.H. Robinson Full time

Job Overview

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We are seeking a Customer Support Specialist to join our Contract Logistics team. In this role, you will be responsible for providing exceptional customer service, resolving issues promptly, and ensuring seamless communication with customers.

About the Role

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  • You will work closely with internal teams to resolve customer inquiries, troubleshoot issues, and provide solutions that meet their needs.">
  • You will be responsible for maintaining accurate records, updating customer information, and ensuring compliance with company policies and procedures.">
  • You will have opportunities to develop your skills in customer service, problem-solving, and communication.">
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Requirements

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  • You must have a high school certificate and possess excellent communication and interpersonal skills.">
  • You should have basic proficiency in Microsoft Office Suite and experience working in a customer-facing environment.">
  • You must be able to work independently and as part of a team, demonstrating adaptability and flexibility in a fast-paced environment.">
  • You must have strong problem-solving skills and be able to think critically in resolving complex customer issues.">
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Salary

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The estimated annual salary for this position is $65,000-$75,000, depending on experience and qualifications.

Benefits

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We offer a comprehensive benefits package, including flexible work arrangements, career development opportunities, and access to our Employee Assistance Program.

About Us

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C.H. Robinson is a global logistics company dedicated to delivering smarter solutions for our clients. We value diversity, inclusivity, and community involvement, and we strive to create a workplace where everyone feels valued and supported.



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