Administrative Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeAdministration Full time $68,338 - $70,468
Job Overview

This role is an exciting opportunity to work in a busy inner-city hospital, providing administrative support to the clinical teams. As an Administration Officer, you will be responsible for handling patient information requests, processing notifications, and maintaining accurate records.

About The Role
  • You will be the go-to person for handling calls and patient information requests, providing friendly and professional service in line with NSW Health policies.
  • Keep patient records accurate and up-to-date by entering data, fixing discrepancies, and undertaking transactions in Patient Administration Systems e.g. COREPAS, MEDIWEB, CHIME.
  • Support doctors, nurses, clinical teams and ward administration by processing notifications, updating patient information, rectifying data discrepancies and merging duplicate records.
  • Ensure compliance and data integrity by carrying out audits, generating reports, and following strict privacy and confidentiality standards.
  • Help improve systems by training staff on COREPAS, assisting with new technology rollouts, and embracing digital health innovations.
About You
  • You have exceptional communication and customer service skills, with the ability to confidently interact with patients, clinicians, and multi-disciplinary teams in a professional and compassionate manner.
  • You have experience in healthcare administration, ideally within a hospital or Health Information Services environment, with demonstrated knowledge and use of Patient Administration Systems.
  • You have strong organisational and problem-solving abilities, capable of working independently, prioritising tasks under pressure, and maintaining high attention to detail while meeting deadlines.
  • You have advanced computer skills, including proficiency in Microsoft Word and Excel, and the ability to quickly adapt to new digital health systems.
  • You are committed to confidentiality and compliance, with a solid understanding of privacy principles and medico-legal requirements in a health setting.
Benefits
  • We offer a supportive and dynamic work environment, with opportunities for professional development and growth.
  • Our team values diversity and inclusion, and we encourage applications from Aboriginal and Torres Strait Islander Peoples.
  • We offer discounted access to gyms, private health insurance, and other benefits to support your physical and mental wellbeing.

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