Customer Service Team Lead
4 weeks ago
Drakes Supermarkets is a leading retail industry success story. As Australia's largest independently-owned supermarket chain, we offer exciting career opportunities within our company.
The successful applicant will be given the opportunity to supervise the customer service department and tailor the stores' service and products to meet the specific needs of customers in their local area.
This role involves working as part of an enthusiastic team in a highly competitive supermarket environment. Key responsibilities include:
- Demonstrating unparalleled commitment to customer service
- Leading by example with a positive 'can do' attitude
- Problem-solving and communicating effectively with management, team members, and customers
- Liaising with team members and management to drive business results
To succeed in this role, applicants must possess:
- A passion for delivering exceptional customer experiences
- Excellent communication and interpersonal skills
- Strong leadership and delegation abilities
- A commitment to work health and safety standards
We are offering a competitive salary range of AU$65,000 - AU$85,000 per annum, depending on experience and qualifications.
Benefits of working at Drakes Supermarkets include:
- Above award rates
- Ongoing training and development opportunities
- Potential for promotion and career advancement
- A dynamic and growing work environment
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