Business Development Manager

18 hours ago


Hallett Cove, Australia Drakes Supermarkets Full time
About Us

At Drakes Supermarkets, we are proud to be Australia's largest independently-owned supermarket chain. Our family-owned and operated business has been a retail industry success story for many years.

Award Rates and Career Advancement

We offer above award rates of pay, along with comprehensive training programs to help you grow in your career. With multiple opportunities available, you'll have the chance to advance to leadership roles and take on new challenges.

Job Description

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Manager in Training. As a key member of our customer service department, you will be responsible for supervising and developing a team of customer service representatives. Your primary focus will be on providing exceptional customer service, tailoring store services and products to meet the specific needs of local customers, and working closely with management and team members to achieve company goals.

Key Responsibilities
  • Supervise and develop a team of customer service representatives
  • Provide exceptional customer service and tailor store services and products to meet customer needs
  • Work closely with management and team members to achieve company goals
  • Liaise with both team members and management to ensure smooth communication and collaboration
  • Lead by example, demonstrating unparalleled commitment to customer service, passion, and enthusiasm
Required Skills and Qualifications
  • Possess excellent communication skills and the ability to effectively communicate with management, team members, and customers
  • Show strong leadership and delegation skills, with the ability to coach, train, and performance manage team members
  • Display a passion for customer service, a positive 'can-do' attitude, and problem-solving skills
  • Motivate a team, lead by example, and commit to work health and safety standards
Benefits

As a valued member of our team, you can expect:

  • Above award rates of pay
  • Comprehensive training programs to support your career growth
  • Multiple opportunities for advancement and professional development
  • A dynamic and growing company environment that encourages innovation and teamwork
Estimated Salary

$65,000 - $80,000 per annum, depending on experience.



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